HEARUSA SUPPORT TICKETS

Welcome to the Clear Digital Media Support Center. To ensure your request is handled as quickly and accurately as possible, please use the form below to submit a ticket for all support inquiries, including requests for content updates.

When describing your issue, we ask that you provide as much detail as possible—specifically, please include a description of what you currently see on your screen and any actions or events that occurred immediately before the issue began. Providing these details helps our technical team diagnose the situation efficiently and get your media back on track.

Web Form
Clinic Name and Store No.
First Name
Last Name
Email
Phone
Preferred Method of Contact
Subject
Description
Did you see any error code/pop-up message?	Select All Yes No
Have you power-cycled the player?
What type of Media Player do you have?
Are you connecting via WiFi or via Ethernet?
Attach any pics	Attach files Each of your file(s) can be up to 20MB in size.

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