How Can We Help?

In order to best serve your support need, please complete the Support Ticket Form below.  This must be completed before we can begin.  This information ensures we can resolve your support issue as quickly as possible. We do our best to respond within 24 hours.  Making sure to provide all of the information requested on this support ticket form ensures we can resolve the issue as quickly as possible.


Support Ticket

HearUSA Web Form
Clinic Name and Store No.  
First Name  
Last Name  
Preferred Method of Contact   
Did you see any error code/pop-up message?   
Select All
What type of Media Player do you have?   
Are you connecting via WiFi or via Ethernet?   
Have you power-cycled the player?   
Attach any pics    Attach files

Each of your file(s) can be up to 20MB in size.

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Clear Digital Media. We help turn one-time visitors into lifetime patients.


4909 Bell Springs Rd.
Dripping Springs, TX 78620

tel: 877-999-4483
fax: 888-654-9219

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