In today’s rapidly evolving healthcare landscape, effectively engaging with patients isn’t just beneficial—it’s essential. This is particularly true for hearing care providers who aim to
Patient testimonials can be a strong pillar of your content strategy. But they must be done right in order to help reach your healthcare organization’s goals.
Confirmation bias refers to the cognitive tendency of individuals to favor information that confirms their existing beliefs or hypotheses while disregarding or downplaying contradictory evidence.
In our last couple of articles, we talked about creating Patient Personas and Clinic Personas as strategic tools to thrive in our changing world and
First Impressions- Do They Matter Let’s talk about first impressions. When it comes to hearing health care- does it matter what your patients think once
Strategies for Thriving in a Changed World: The Patient Journey Series: Creating Your Clinic Persona To effectively map out the Patient’s Journey, you must
Strategies for Thriving in a Changed World: The Patient Journey Series: Creating Your Patient Persona The patient persona is, although fictional, a close representation
Whether you arrive early or your appointment has been delayed, nothing is worse than feeling like you’re stuck waiting while your time is being wasted.
By the time a patient walks in your front door, you’ve already invested significant time, money, and resources to get them there. You’ve overcome the
Have more impact, get more referrals & increase your revenue Engage more if the customer’s senses Think about this way, it’s not about managing a
Suppose your product features are much like your competitors’. And the benefits of using your products or services are similar—whether customers use your gizmo or
What’s the difference between patient-centered care and the patient exerpeice or in-clinic experience. The in-clinic patient experience is a component of patient-centered care. Patient-centered care
The COVID-19 pandemic has changed the world. To reopen, your business will have to change too. You’ll need to find new ways of working and
Make your practice look and feel comfortable and inviting While it may seem silly to focus on the esthetics of your office and waiting room,
