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March 15By Alex Ahlman

The Patient Journey Series: Creating Your Clinic Persona!

Strategies for Thriving in a Changed World:  The Patient Journey Series: Creating Your Clinic Persona   To effectively map out the Patient’s Journey, you must

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March 10By Alex Ahlman

The Patient Journey Series: Creating Your Patient Persona

Strategies for Thriving in a Changed World:  The Patient Journey Series: Creating Your Patient Persona   The patient persona is, although fictional, a close representation

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January 27By Alex Ahlman

When Every Minute Counts, Make Sure Your Patients Aren’t Counting the Minutes

Whether you arrive early or your appointment has been delayed, nothing is worse than feeling like you’re stuck waiting while your time is being wasted.

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January 9By Alex Ahlman

Nailing That First Impression – First Impressions Matter – A LOT!

By the time a patient walks in your front door, you’ve already invested significant time, money, and resources to get them there. You’ve overcome the

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December 19By Alex Ahlman

5 Actions You Can Take to Improve Your Patient’s Experience

Have more impact, get more referrals & increase your revenue Engage more if the customer’s senses Think about this way, it’s not about managing a

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December 5By Alex Ahlman

How to Sell the Experience When Features and Benefits Just Aren’t Enough

Suppose your product features are much like your competitors’. And the benefits of using your products or services are similar—whether customers use your gizmo or

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June 8By Alex Ahlman

Patient-Centered Value-Based Care = Differentiation and Growth

What’s the difference between patient-centered care and the patient exerpeice or in-clinic experience. The in-clinic patient experience is a component of patient-centered care. Patient-centered care

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May 25By Alex Ahlman

The Hearing Care Value Journey!

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August 26By Alex Ahlman

Key Steps to Help Your Business Succeed During COVID-19

The COVID-19 pandemic has changed the world. To reopen, your business will have to change too. You’ll need to find new ways of working and

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April 27By Alex Ahlman

5 Ways to Enhance Your Patient Experience

Make your practice look and feel comfortable and inviting While it may seem silly to focus on the esthetics of your office and waiting room,

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April 21By Alex Ahlman

5 Ways to Improve Communication with Your Patients!

Analyze Your Current Methods of Communication with Your Patients Take a deeper look at your methods for communicating with your patients. Are you currently active

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March 25By Alex Ahlman

We’re In This Together! Support Small Business.

COVID-19 is changing our current way of life more and more each day. Bussinesses are being forced to close, employees are being laid off, and

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March 10By Alex Ahlman

Where Should You Post Your SocialVideos2Go Video?

Across social media, video content has enjoyed incredible growth over recent years. For each platform, the differences are small but crucial. Facebook Over 8 billion

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February 13By Alex Ahlman

You Don’t Exist without Social Media

Social media is just the means of communication to reach and influence people widely, and as a business, you must be creating content.  If you

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January 22By Alex Ahlman

The Pivotal Moment: Point-Of-Care Marketing

There is a pivotal moment at the point-of-care when a patient makes the decision to act—by scheduling a service, asking for more information, buying a

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Recent Posts

  • The Patient Journey Series: Creating Your Clinic Persona!
  • The Patient Journey Series: Creating Your Patient Persona
  • When Every Minute Counts, Make Sure Your Patients Aren’t Counting the Minutes
  • Nailing That First Impression – First Impressions Matter – A LOT!
  • 5 Actions You Can Take to Improve Your Patient’s Experience

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