In order to best serve your support need, please complete the Support Ticket Form below. This must be completed before we can begin. This information ensures we can resolve your support issue as quickly as possible. We do our best to respond within 24 hours.
If you have a Rasberry PI player which looks like this
Please complete the following troubleshooting steps. These are required to move forward with the case.
- Run a power cycle - Unplug the player & Plug it back in
- Verify the TV is on the correct HDMI input (press the “input” or “source” button on your TV remote)
If these initial troubleshooting steps do not resolve the issue, please complete Support Ticket below.
Please complete the form below to submit your support ticket:
Thank you. We will confirm receipt of your ticket within 24 hours. If we need any additional information, we will contact you at the email/number above.
Have more questions?