The quality of patient experience in healthcare office settings brings about optimal health outcomes. Patients are less anxious during their visits and communications with the physician and care team. The physician and other staff are more successful eliciting needed information from patients and engaging them in decisions that affect their health. Because of greater trust, they are more likely to relax and cooperate during procedures, take their medicine, adhere to their care plans, and follow-up with their care. All of this adds up to healthier patients.
All of this is great, but ensuring your patients are having a positive experience can be challenging. Show your patients that you value their time and you want to use it to the fullest even if you’re running a little behind. Adding CDM TV to your waiting area is a great way to keep patients entertained while educating them about relevant topics. Plus as the network is customizable, you can also inform your waiting patients and their family about your current specials, upcoming events, staff addition, and any membership programs you offer.
By adding this service to your waiting area, your patients are bound to leave your practice feeling valued after such a personal and accommodating experience.